Now you’ve bought your new Hotpoint Aqualtis, Quadrio or Ultima appliance you can sit back and relax knowing you’ve got reliable, outstanding performance as well as a little treat to say thank you.
Enjoy a free spa experience for two including a treatment for one, on us. So while we’re taking care of things at home, you can take things easy by the pool or enjoy some pampering with a friend.
Simply complete your details below, download and print off the application form and return it to us with a copy of your Hotpoint receipt and a stamped, self addressed envelope (to fit an A5 booklet).
Post to: Hotpoint Spa Experience, PO Box 468, Swansea SA1 1RH.
Your application is subject to validation and must be submitted within 60 days of purchasing your Hotpoint appliance.
You will then receive a spa booklet of participating venues showing when the offer can be used and any exclusions which will vary by spa.
How do I qualify for this offer?
You must purchase a promotional product from the Hotpoint Ultima, Quadrio or Aqualtis ranges between 1st July and 19th September 2013. Qualifying products within the Hotpoint Ultima, Quadrio and Aqualtis ranges are as follows: [AQ113DA 697I, AQ113DA 697E, AQ113F 497I, AQ113F 497E, AQ113L 297E, AQ113L 297I, AQ114D 69DE, AQ114F 49DE, WDUD 9640P, WDUD 9640K, WDUD 9640G, WDAL 8640P, WDAL 8640G, WMUD 1043PX, WMUD 942G, WMUD 942P, WMUD 942K, WMUD 942X, WMUD 962G, WMUD 962P, WMUD 10637DP, WMUD 10637P, WMUD843BC, FFU3DK, FFU3DX, FFU4DK, FFU4DX, FFUG 1810P(O3), FFUG 1810X(O3), FFUG 2013P(O3), FFUG 2013X(O3), FFFL 2013P(O3), FFUL 1812K, FFUL 1812X, FFUL 2012G, FFUL 2012P, FFUL 2012X, FFF1810P(O3),HUG61X, HUG61P, HUG61G, HUE61XS, HUE61PS, HUE61KS, HUE61GS, TCUD97B 6G, TCUD97B 6K, TCUD97B 6P]
How do I apply for my spa voucher?
Simply fill in your details on the home page, download and print off the application form and return it to us with a copy of your Hotpoint receipt and a stamped, self addressed envelope (to fit an A5 booklet).
Post to: Hotpoint Spa Experience, PO Box 468, Swansea SA1 1RH.You must return your application within 60 days of purchasing your Hotpoint appliance.
What happens then?
You will receive a spa booklet of participating venues detailing the specific offer or treatments available. Simply choose the venue you would like to visit and complete the booking form at the back of the booklet, then post your completed booking form back to us with a stamped, self-addressed envelope within 30 days to the address above. If you choose a Marriott Hotel spa completed booking forms must be returned by 1st December 2013
When will I get my spa voucher?
Your spa voucher will be posted out to you within 48 hours of us receiving your booking form. The spa voucher entitles you to either a free spa entry for two plus a treatment for one OR a free treatment each for two people, depending which venue you have chosen. Any additional treatments will be charged directly to you at the standard prices.
What spas are participating?
The participating spas will be listed in the spa booklet you will receive once your application form has been validated. There are over 80 venues nationwide to choose from. If you live in Northern Ireland you will need to call our care line for details of NI venues.
I have not received my spa booklet/spa voucher?
Please allow 14 days for your spa booklet to arrive. If you have not received it within this time call our Customer Services team on 0871 221 0511who will be able to assist you. Lines are open 9.30am to 5.30pm Monday to Friday excluding bank holidays.
Your spa voucher will be posted out within 48 hours of the receipt of your booking form. If you have not received your voucher within 7 days of posting your booking form to us please call on the number above.
How do I book my spa experience?
Simply contact the venue you have chosen stating you have a Hotpoint Spa Voucher and quote the unique code printed on the voucher to book your visit. Vouchers must be used within 6 months of receipt.
Can I change or cancel my booking?
Depending on the venue you select your booking may need to be secured with a credit card. Any cancellations must be made at least 48 hours prior to the booking otherwise a cancellation fee may be charged. Please check with your chosen venue when making your booking.
If you have any queries regarding your Hotpoint Spa Experience please complete the enquiry form or call our Customer Services team on 0871 221 0511*
Lines are open 09.30 to 17.30 Monday to Friday excluding Bank Holidays. *Calls are charges at 10p per minute from BT landlines. Other network costs may vary.
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