Now you’ve bought your new Hotpoint Aqualtis, Quadrio or Ultima appliance you can sit back and relax knowing you’ve got reliable, outstanding performance as well as a little treat to say thank you.
Enjoy a free spa experience for two including a treatment for one, on us. So while we’re taking care of things at home, you can take things easy by the pool or enjoy some pampering with a friend.
Simply complete your details below, download and print off the application form and return it to us with a copy of your Hotpoint receipt and a stamped, self addressed envelope (to fit an A5 booklet).
Post to: Hotpoint Spa Experience, PO Box 468, Swansea SA1 1RH.
Your application is subject to validation and must be submitted within 60 days of purchasing your Hotpoint appliance.
You will then receive a spa booklet of participating venues showing when the offer can be used and any exclusions which will vary by spa.
How do I qualify for this offer?
You must purchase a promotional product from the Hotpoint Ultima, Quadrio or Aqualtis ranges between 1st July and 19th September 2013. Qualifying products within the Hotpoint Ultima, Quadrio and Aqualtis ranges are as follows: [AQ113DA 697I, AQ113DA 697E, AQ113F 497I, AQ113F 497E, AQ113L 297E, AQ113L 297I, AQ114D 69DE, AQ114F 49DE, WDUD 9640P, WDUD 9640K, WDUD 9640G, WDAL 8640P, WDAL 8640G, WMUD 1043PX, WMUD 942G, WMUD 942P, WMUD 942K, WMUD 942X, WMUD 962G, WMUD 962P, WMUD 10637DP, WMUD 10637P, WMUD843BC, FFU3DK, FFU3DX, FFU4DK, FFU4DX, FFUG 1810P(O3), FFUG 1810X(O3), FFUG 2013P(O3), FFUG 2013X(O3), FFFL 2013P(O3), FFUL 1812K, FFUL 1812X, FFUL 2012G, FFUL 2012P, FFUL 2012X, FFF1810P(O3),HUG61X, HUG61P, HUG61G, HUE61XS, HUE61PS, HUE61KS, HUE61GS, TCUD97B 6G, TCUD97B 6K, TCUD97B 6P]
How do I apply for my spa voucher?
Simply fill in your details on the home page, download and print off the application form and return it to us with a copy of your Hotpoint receipt and a stamped, self addressed envelope (to fit an A5 booklet).
Post to: Hotpoint Spa Experience, PO Box 468, Swansea SA1 1RH.You must return your application within 60 days of purchasing your Hotpoint appliance.
What happens then?
You will receive a spa booklet of participating venues detailing the specific offer or treatments available. Simply choose the venue you would like to visit and complete the booking form at the back of the booklet, then post your completed booking form back to us with a stamped, self-addressed envelope within 30 days to the address above. If you choose a Marriott Hotel spa completed booking forms must be returned by 1st December 2013
When will I get my spa voucher?
Your spa voucher will be posted out to you within 48 hours of us receiving your booking form. The spa voucher entitles you to either a free spa entry for two plus a treatment for one OR a free treatment each for two people, depending which venue you have chosen. Any additional treatments will be charged directly to you at the standard prices.
What spas are participating?
The participating spas will be listed in the spa booklet you will receive once your application form has been validated. There are over 80 venues nationwide to choose from. If you live in Northern Ireland you will need to call our care line for details of NI venues.
I have not received my spa booklet/spa voucher?
Please allow 14 days for your spa booklet to arrive. If you have not received it within this time call our Customer Services team on 0871 221 0511who will be able to assist you. Lines are open 9.30am to 5.30pm Monday to Friday excluding bank holidays.
Your spa voucher will be posted out within 48 hours of the receipt of your booking form. If you have not received your voucher within 7 days of posting your booking form to us please call on the number above.
How do I book my spa experience?
Simply contact the venue you have chosen stating you have a Hotpoint Spa Voucher and quote the unique code printed on the voucher to book your visit. Vouchers must be used within 6 months of receipt.
Can I change or cancel my booking?
Depending on the venue you select your booking may need to be secured with a credit card. Any cancellations must be made at least 48 hours prior to the booking otherwise a cancellation fee may be charged. Please check with your chosen venue when making your booking.
If you have any queries regarding your Hotpoint Spa Experience please complete the enquiry form or call our Customer Services team on 0871 221 0511*
Lines are open 09.30 to 17.30 Monday to Friday excluding Bank Holidays. *Calls are charges at 10p per minute from BT landlines. Other network costs may vary.
What are Cookies?
Cookies are small text files placed on your computer or mobile device by websites. They store preferences and other information to allow you to use the website efficiently and also provide information on how websites are used. Some cookies are essential for the website to function, others are optional.
With most Internet Browsers, you can erase Cookies from your computer hard drive, block all Cookies, or receive a warning before a Cookie is stored. Please refer to your Browser instructions or help screen to learn more about these functions. Please note that removing or blocking Cookies may interfere with your full use of our site.
For more information on cookies, please visit www.youronlinechoices.com
We use session cookies to store information that are essential for the website to function. This includes cookies that store code validation and reward information. These cookies expire when you terminate your browser session.
These cookies are used for tracking and marketing purposes. By continuing to browse this website, you give consent to these cookies being used.
We collect HTTP cookie to “remember” what interactions the user has had with the site and the web pages the user has viewed, for example the URL of the page. For more detail please click here (https://www.google.com/analytics/learn/privacy.html)
PLEASE NOTE: NO personal information is collected about the web user.
TLC Marketing UK Ltd.and Indesit Company respects the privacy of every individual who visits our sites or responds to our interactive advertisements and other communications. The ‘Hotpoint Spa’ website is operated and administered by TLC Marketing UK Ltd. for and on behalf of Indesit Group. This Privacy Statement outlines the information TLC Marketing UK Ltd. will collect and how we will use that information.
We may modify this Privacy Statement and you should therefore periodically visit this page to be sure that you have read and agree with our most current privacy statement.
TLC Marketing UK Ltd is an English company incorporated and registered in England and Wales with company number 06821393 whose registered office is at 19, Harcourt Street, London W1H 4HF ("we") are committed to protecting and respecting your privacy. This policy explains our data processing practices and your options regarding the ways in which your personal data is used. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
By registering, downloading information or entering our site (as defined below) you consent to the collection, use and transfer of your information under the terms of this policy.
Information we may collect from you
We may collect and process the following data about you:
Where we store your personal data
Where we have given you (or where you have chosen) a username, login or password which enables you to access certain parts of our site, you are responsible for keeping this information confidential. We ask you not to share a username, login or password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
Uses made of the information
We use information held about you in the following ways:
We may also use your data, or permit selected third parties to use your data, to provide you with information about goods and services which may be of interest to you and we or they may contact you about these by email, post or telephone. If you are a new customer, and where we permit selected third parties to use your data, we (or they) will contact you by electronic means only if you have consented to this. If you do not want us to use your data in these ways, or to pass your details on to third parties for marketing purposes, please contact us directly by post at 19, Harcourt Street, London W1H 4HF or by email at firstname.lastname@example.org.
Disclosure of your information
We may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries. We may also use your information to send you offers and news about our services or those of other carefully selected companies which we think may be of interest to you. We may contact you by post, email, telephone or fax for these purposes
We may also pass your information on to any successor or potential successor in title to our business and suppliers that process data on our behalf both in the United Kingdom and abroad. We may also use and disclose information in aggregate (so that no individual customers are identified) for marketing and strategic purposes.
You have the right to ask us not to process your personal data for marketing purposes. You can exercise your right to prevent such processing by contacting us directly by post at 19, Harcourt Street, London W1H 4HF or by email at email@example.com. Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.