Terms and Conditions

1. The 2 for 1 Pamper Pass is available to residents of Australia & New Zealand aged 18 or over for repeat usage for 6 months. Information on ‘How to Use’ form part of these terms and conditions. This offer is not available to employees of Tefal or its subsidiaries, TLC Marketing Worldwide Pty Ltd or agencies appointed by TLC (“TLC”) and their immediate families.
2. The offer commences 1/4/12 and ends close of business on 31/5/12 (“Offer Period”).
3. To qualify for the 2 for 1 Pamper Pass offer individuals must spend $50 or more on any Tefal Product during the Offer Period. Individuals must obtain their redemption form at point of purchase.
4. To enter, individuals must send their fully completed redemption form with their original purchase receipt and a self stamped addressed envelope (SSAE) to Tefal Promotion, PO Box R446, Royal Exchange, NSW, 1225 Australia. Claims must be received within twenty eight (28) days of purchase, last claims must be received by close of business 28 June 2012. Original purchase receipt will be returned to the entrant for warranty purposes.
5. The Promoter reserves the right, at any time, to verify the validity of claims and claimants (including a claimant’s identity, age and place of residence) and to disqualify any claimant who submits a claim that is not in accordance with these Terms and Conditions or who tampers with the claim process. Errors and omissions may be accepted at the Promoter’s discretion. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights.
6. Multiple claims permitted, subject to the following: (a) only one (1) claim permitted per specified purchase requirement; and (b) each claim must be submitted separately and in accordance with claim requirements.
7. The Promoter’s decision is final and no correspondence will be entered into.
8. Every valid and correct claim received will be awarded a 2 for 1 Pamper Pass. The 2 for 1 Pamper Pass entitles the bearer to claim 2 selected beauty treatments for the price of 1 at participating venues/therapists listed on the offer website www.tlcrewards.com/tefalpamperpass (the “Offer Website”). Only beauty treatments that are of equal or lesser value to the first treatment may be redeemed as the free, second treatment under this offer. Only treatments listed on the Offer Website as being available at the respective salons are available as part of the 2 for 1 offer.
9. Beauty treatments can include, but are not limited to: a facial, manicure, pedicure, massage, tanning or waxing session or semi permanent make-up session e.g. eyelash tinting. Treatments available per salon for 2 for 1 Pamper Pass holders and the duration of treatments vary between salons. Some of the participating therapists conduct treatments at a claimants home. In the case that there is no participating therapist/venue in your requested area, your details will be kept on record until such a time as a therapist/venue is recruited (please allow 6 weeks). TLC will use reasonable endeavours to recruit a therapist/venue in your area, but if this cannot be guaranteed you will be offered an alternative gift experience. Such an offer shall fulfil all promotional obligations to you.
10. The 2 beauty treatments redeemed using the 2 for 1 Pamper Pass must be taken on the same day at the same salon and the 2 for 1 Pamper Pass must be presented to redeem the offer. Cardholders may use the 2 for 1 offer for two treatments for themselves or choose to share the offer with a guest where the Cardholder pays for a treatment and the other person receives a free treatment, or vice versa. A 2 for 1 Pamper Pass is valid for repeat usage for 6 months at participating venues from the date of issue. Last date to book and redeem 2 for 1 beauty offer is 31/01/13. Any ancillary costs associated with redeeming the 2 for 1 voucher are not included. Any unused balance of the 2 for 1 voucher will not be awarded as cash. Redemption of the 2 for 1 voucher is subject to any terms and conditions of the issuer including those specified on the 2 for 1 voucher.
11. If the offer (or part of the offer) is unavailable, the Promoter, in its discretion, reserves the right to substitute the offer (or that part of the offer) with an offer to the equal value and/or specification.
12. If for any reason a claimant does not redeem an element of the offer by the time stipulated by the Promoter, then the offer or that element of the offer will be forfeited.
13. The 2 for 1 Pamper Pass offers apply to advance bookings only and bookings are subject to promotional availability at participating venues. The 2 for 1 Pamper Pass must be presented to the venue/therapist on the day of the booked appointment to claim the offer.
14. The Cardholder (and guest) must conform to the individual terms of participating therapists/venues (e.g. minimum age, hygiene, allergy tests, etc). The Cardholder must discuss these terms with their chosen venue/therapist when they make their appointment.
15. All additional therapist/venue goods and services outside of the 2 for 1 Pamper Pass promotion (such as additional treatments/sessions, longer treatments/sessions or product purchases) are to be paid for by the consumer at the full price.
16. All cancellations/postponements of promotional bookings must be made with your chosen venue/therapist direct, at least 48 hours prior to a scheduled appointment. If a consumer fails to cancel a booking within 48 hours of the appointment, or do not show at the venue, they may not be entitled to redeem this offer for the appointment.
17. Participating therapists/venues are all contracted to participate in the 2 for 1 Pamper Pass offer. To the extent permitted by law, the Promoter, TLC, and their respective agents and distributors cannot be held responsible for any therapists/venues declining acceptance of 2 for 1 Pamper Pass for reasons of their own. If for any reason a therapist/venue has to cancel/postpone a promotional booking they will contact the Cardholder in advance to advise them.
18. Participating therapists/venues reserve the right to vary times and offer availability (e.g. because of public holidays). Please note that this offer may exclude use during public and school holidays – please check with your chosen therapist/venue.
19. Subject to the above, the 2 for 1 Pamper Pass is for the person awarded the card only and is non-transferable and not redeemable for cash.
20. Photocopied, illegible, damaged, altered or scanned cards will not be accepted. The 2 for 1 Pamper Pass is not exchangeable and cannot be taken as cash or used in conjunction with any other promotional offer.
21. If this promotion is interfered with in any way or is not capable of being conducted as reasonably anticipated due to any reason beyond the reasonable control of the Promoter, including but not limited to technical difficulties, unauthorised intervention or fraud, the Promoter reserves the right, in its sole discretion, to the fullest extent permitted by law (a) to disqualify any claimant; or (b) to modify, suspend, terminate or cancel the promotion, as appropriate.
22. Nothing in these Terms and Conditions limit, exclude or modify or purports to limit, exclude or modify the statutory consumer guarantees as provided under the Competition and Consumer Act, as well as any other implied warranties under the ASIC Act or similar consumer protection laws in the State and Territories of Australia (“Non-Excludable Guarantees”). Except for any liability that cannot by law be excluded, including the Non-Excludable Guarantees, the Promoter and TLC (including its respective officers, employees and agents) excludes all liability (including negligence), for any personal injury; or any loss or damage (including loss of opportunity); whether direct, indirect, special or consequential, arising in any way out of the promotion.
23. Except for any liability that cannot be excluded by law, including the Non-Excludable Guarantees, the Promoter and TLC (including their respective officers, employees and agents) exclude all liability (including negligence), for any personal injury; or any loss or damage (including loss of opportunity); whether direct, indirect, special or consequential, arising in any way out of the offer, including, but not limited to, where arising out of the following: (a) any technical difficulties or equipment malfunction (whether or not under the Promoter’s or TLC’s control); (b) any theft, unauthorised access or third party interference; (c) any entry that is late, lost, altered, damaged or misdirected (whether or not after their receipt by either the Promoter or TLC) due to any reason beyond the reasonable control of the Promoter or TLC; (d) during participating in a beauty treatment/purchase (e) any featured venues/therapists participation in the offer being cancelled for any reason beyond the reasonable control of the Promoter or TLC; (f) any tax liability incurred by a claimant; (g) quality or availability of any featured venue/therapist or (h) loss of opportunity to use the 2 for 1 Pamper Pass because the customer failed to make a booking with a participating venue/therapist before the expiry date of their card, or failed to cancel/postpone an appointment made with a therapist/venue within 48 hours of the appointment time.
24. The Promoter collects personal information in order to conduct the Promotion and may, for this purpose, disclose such information to third parties, including but not limited to agents, contractors, service providers, offer suppliers and as required, to Australian regulatory authorities. Claim is conditional on providing this information. The Promoter may, for an indefinite period, unless otherwise advised, use the information for promotional, marketing, publicity, research and profiling purposes, including sending electronic messages or telephoning the claimant. Claimants should direct any request to access, update or correct information to the Promoter. All claims become the property of the Promoter and TLC.
25. The Promoter, its agents and distributors will not replace any lost, stolen or damaged cards and reserve the right to amend any details and/or prices without notice.
26. In the event of unforeseen circumstances the Promoter or TLC reserves the right to withdraw, change or substitute the 2 for 1 Pamper Pass with another offer of equal or greater value.
27. The Promoter, its agents and distributors accept no responsibility, financial or otherwise for the misuse of the 2 for 1 Pamper Pass, and are not liable for any personal loss, injury or illness at participating venues/therapists, and cannot be held responsible for any disagreement concerning quality/availability of featured venues/therapists.
28. Any persons taking advantage of this promotion does so on complete acceptance of these Terms & Conditions.
29. Offer supplied by TLC Marketing Worldwide Pty Ltd, PO Box R446, Royal Exchange, NSW,1225.
30. Promoter: Groupe Seb Australia Pty Ltd (40 081 605 889), Unit 1, 10 Hill Road, Home Bush Bay, NSW, 2127.